Reckless Guarantee

Getting you exactly the right bike is what we’re all about. You’re not a one-size-fits-all type of person. That’s why we’re not a one-size-fits-all type of place. We offer free exchange of handlebars, stem, tires, and saddle (within the same price range). We ensure everything on your new bike is a perfect fit and you have a truly great ride. If you’re not completely happy, then neither are we. That’s the principle of our no-hassle warranty. No sale is final until you are satisfied (with 60 days to get to know your new bike).

We make it easy for you to keep your new Reckless bike in optimum riding condition by including a free year of service. We check for brake alignment, cable tightness, and air pressure. We also oil the chain and moving parts and give the bike a good clean. As well, we encourage you to come in soon after you’ve bought your bike, so we can fine-tune your new bicycle.

No matter where you bought your bike, when you bring it to Reckless, you enjoy peace-of-mind. Every bicycle in our shop gets the same care and attention. Even if you’re not looking for repairs, remember, at Reckless, air, oil, and water are always free!

At Reckless, we guarantee two things:

1) Your bike will be the right bike for you!
2) You will be completely happy with it!

Because of the wide range of bikes, parts, the exact type of manufacturers’ warranty will vary bike to bike. At Reckless, you can rest assured that if something goes wrong with a component on your bike, it will be resolved through the manufacturer as soon as possible, so that you can get back to riding.